Refund Policy
Refund Policy 💖
Hey babe, we totally get it—sometimes things just don’t work out! Whether the vibe wasn’t right or you had a change of heart, we’re here to help you out.
We want you to absolutely love your purchase, but if you need to return something, we’ve got you covered. Here’s what you need to know:
Returns are easy peasy 🌸
You’ve got 14 days from the date you received your order to request a refund. We’re all about making sure you get what you want, but if it’s not for you, we’ve got your back!
Conditions for Returns ✨
To make sure we can accept your return, please make sure:
- The item is in brand new, unused condition.
- It’s still in its original packaging (so no open boxes, please!).
- You reach out to us within 14 days of receiving your order.
How to Request a Refund 💌
- Hit us up at Contact Us page with your order number and let us know why you're looking to return.
- We'll get back to you with the return address and details.
Refund Process 💸
Once we receive your return and everything checks out, we’ll process your refund to the original payment method. Refunds may take 5-7 business days to show up in your account, depending on your bank.
Important Shipping Info 📦
- You’re responsible for covering the return shipping costs, so please make sure to choose a method that’s trackable.
- If you received a damaged or incorrect item (yikes!), just let us know right away, and we’ll take care of the return shipping for you. Promise!
We want you to feel 100% happy with your purchase, so don’t hesitate to reach out if you have any questions or concerns! We’re here for you, always. 💕